Privacy Policy for CLAILA.com Service

This Privacy Policy describes how CLAILA.com s.r.o. (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website https://www.claila.com, the CLAILA mobile application, and related services (“Service”).

1. What Data We Collect

We may collect the following personal data:

Account information: Name, email address, and other information you provide when creating an account.

Usage data: Information about how you use our Service, including log data, IP address, device information, and browser type.

Payment information: If you make purchases, payment data is processed securely via third-party payment providers (e.g., Apple, Stripe, PayPal). We do not store your payment card details.

Communications: Any information you provide when contacting support or participating in surveys.

2. How We Use Your Data

We use your personal data for the following purposes:

To provide, operate, and maintain our Service.

To process transactions and manage your account.

To improve our Service, develop new features, and enhance user experience.

To communicate with you, including sending service updates, newsletters, or marketing offers (you can opt out at any time).

To comply with legal obligations.

3. How We Share Your Data

We do not sell your personal data. We may share data only in these cases:

With trusted third-party service providers who assist us in delivering our Service (e.g., hosting, payment processing, analytics).

With authorities if required by law, regulation, or legal process.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described above or as required by law.

6. Your Rights

You have the right to:

Access, update, or delete your personal data.

Object to or restrict certain processing.

Withdraw consent (where processing is based on consent).

Request a copy of your data (“data portability”).

7. Children’s Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect data from children.

8. International Transfers

Your data may be processed outside your country of residence, including in the European Union, where our servers are located. We ensure adequate safeguards are in place.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact by our contact form.